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Job offer detailsJob offer details

Job localization

Warsaw, Polska

Job date

1 month ago

Description

Your key task:


Support for the team and clients in using the application as well as verification and solving reported problems.


Role:

  • technical support of the team and clients in solving reported problems
  • verifying, clarifying and solving support requests
  • independent work as part of a team
  • participation in scrum ceremonies (daily, planning, review, retro, refinement)


Requirements:

  • very good English Language verbal and written communication
  • basic, but practical knowledge around webdevelopment PHP, JavaScript, HTML, CSS, WordPress
  • ability to plan, track and report the status of the deliverables
  • ability to perform manual tests of web applications and REST API (e.g. with Postman)
  • working knowledge of database concepts and SQL (preferably MySQL or PostgreSQL)
  • empathetic approach and looking for solutions instead of problems
  • ability to express thoughts clearly, explain difficult issues and obtain the necessary information
  • ability to work both in a team and independently

Nice to have: degree in technical field, ISTQB, experience in Customer or Technical Support Role



What we offer:

  • Full-time job with competitive salary on entry level (in the range of 4000 - 8000 PLN based on your skills).
  • Cutting-edge product development environment
  • High-quality office environment
  • Opportunity to develop your professional skills in a multinational company
  • Innovative training and development programs, training budget
  • Private health care


Apply with quick link: ➡️ ➡️ ➡️ https://bit.ly/3mHmc3J

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