Your key task:

Support for the team and clients in using the application as well as verification and solving reported problems.

Role:

• technical support of the team and clients in solving reported problems
• verifying, clarifying and solving support requests
• independent work as part of a team
• participation in scrum ceremonies (daily, planning, review, retro, refinement)

Requirements:

• very good English Language verbal and written communication
• basic, but practical knowledge around webdevelopment PHP, JavaScript, HTML, CSS, WordPress
• ability to plan, track and report the status of the deliverables
• ability to perform manual tests of web applications and REST API (e.g. with Postman)
• working knowledge of database concepts and SQL (preferably MySQL or PostgreSQL)
• empathetic approach and looking for solutions instead of problems
• ability to express thoughts clearly, explain difficult issues and obtain the necessary information
• ability to work both in a team and independently

Nice to have: degree in technical field, ISTQB, experience in Customer or Technical Support Role

What we offer:

• Full-time job with competitive salary on entry level (in the range of 4000 - 8000 PLN based on your skills).
• Cutting-edge product development environment
• High-quality office environment
• Opportunity to develop your professional skills in a multinational company
• Innovative training and development programs, training budget
• Private health care

Apply with quick link: ➡️ ➡️ ➡️ https://bit.ly/3mHmc3J